About AEGIS
Is your team ready for the unexpected?
Responding to Crisis: Preparedness and Resilience Solutions
When most companies think of crises, major events such as natural disasters, cyber incidents, workplace violence, supply chain disruptions, quality deficiencies, pandemics and human error come to mind. However, a crisis is not limited to just major events: even rumor, innuendo, whistle blowing and activists can have a devastating impact on your business. One wrong step for any company when reacting to a crisis can result in irreparable damage to company image, reputation, productivity and market value, straining time and resources for even the largest of companies. For smaller companies and leaner organizations where time and resources are a precious commodity, it can be disastrous and possibly jeopardize company sustainabilit
When confronted with a crisis, there are steps that need to be taken for the early detection and therefore better reaction, management and diffusion of a crisis. AEGIS has developed and implemented interactive and client tailored programs to teach management teams how to detect, prepare for and manage a crisis effectively and efficiently.
Acting swiftly and responsibly in times of crisis is critical. Diffusing a potential crisis as early as possible in the event lifecycle is essential. When this is not possible, which may be the case when management teams are ill-prepared, or if the crisis is not well managed, the impact can be serious. It is not always the crisis itself that can cause the greatest damage to a company, it is the perception that the incident was not handled well that could have the most serious and lasting impact on company image, reputation, productivity and market value.
Crises always bring uncertainty, although many aspects can be identified earlier and planned for. Identifying overly complex management processes and inadequate communications systems, calming employee fear and anxiety, stopping the spread of rumors and misinformation, and dealing with a constant demand for information from stakeholders and the media, are key to the management of the crisis and recovery of critical business processes.
Our AEGIS team understands how critical it is for clients to anticipate and respond effectively and efficiently in a crisis. That’s why we not only focus on assessing risk, crisis management and communications planning, we also focus on the leadership skills essential for managing crisis, stakeholder relationships, organizational processes, training, technology, and all the elements needed to effectively prevent, respond to, and recover from crises. The adage that “those who fail to plan, plan to fail” is a cornerstone of crisis management.
We understand that all clients are not the same and that a one size fits all approach to crisis preparation and management will not work. Our commitment is to provide our clients with a program that addresses their specific needs.